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How, and Where Telecom Should Leverage AI
It should come as no surprise that telecoms, by nature, generate vast amounts of data. Because of that fact, it is very easy to assume that AI would be a very powerful tool for telecoms. After all, consuming and crunching data are two of AI’s most attractive qualities. Logic would have it, then, that the telecom industry is champing at the bit to leverage AI to open up new opportunities. The billion-dollar question is… how?
How Billing + AI Can Unlock the Biggest Opportunities Telecom Has Ever Seen
Think about how a customer most often interacts with their telecom provider. Your first thought might be when they buy a phone or set up a new plan. But that only happens once a year or every two years. The fact is, the most frequent interaction consumers have with their telecoms is about billing. In my experience, about half of all calls or contact with a telecom service provider concern billing.
Unlocking AI’s Potential: How Telecoms Can Drive Value in 2023 and Beyond
Justin Reilly, CEO of Wavelo, Bala Maddali, Head of Conversational AI Channels at Verizon, and Patrick Kelly, Founder and Principal Analyst at Appledore Research discuss the potential of AI in the telecom industry.
Wavelo CEO says AI will ease pains of telcos across globe
US-based Wavelo was founded by Justin Reilly, a man who started out building technology stacks for top tier US operator Verizon. His own American revolution was to re-engineer the olde worlde class system of the previous century, where telcos dictated imperiously and codify a new constitution in language that talks with people rather than at them.
5 Predictions for the Future of Telecom in 2023
The telecom industry took some big steps forward in 2022–from 5G crossing the 50% deployment threshold to the much-needed expansion of broadband in rural areas. We’re in a golden era of innovation for telecom, and 2023 will add to the legacy. Looking at where the investments have been made, combined with a little reading of the tea leaves, here are five predictions for telecom’s promising 2023.
Wavelo recognized as Best New Service of the Year in 2022 Best in Biz Awards
Wavelo, a modern, cloud-based platform that simplifies OSS and BSS technology management, has been named a Silver winner in Best New Service as part of the 2022 Best in Biz Awards. Now in its 12th year, Best in Biz Awards saw fierce competition among more than 700 entries from public and private companies across the U.S. and Canada, with judges highlighting winning companies' visionary leadership and innovative strides in the use of new technologies.
