Streamlined, user-friendly customer management

Centralize order details, track progress, and manage customer requests all in one place, efficiently and with an elegant user interface

customer order management

Two mockups of an internet order management system.

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Simple order management

Easily upgrade, downgrade, and make plan adjustments with a user-friendly interface

Direct and comprehensive search

Search once to access all order and customer details to view and manage

Real-time provisioning

Automated Internet service provisioning with the option to manually intervene 

Payments management

Flexible management of customer payment options, supporting various methods

Quick order and customer entry

Add new customers or orders with a simple, streamlined process for quick data entry

Custom UI configuration

Update system fonts and logos and publish on customer-facing websites

Purposefully designed for CSRs

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Advanced search

Easily search for customers, addresses, and orders using key attributes to retrieve all relevant information in one place. Manage multiple orders per customer through an intuitive user interface, providing quick access to detailed order information for more efficient management

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CSR-friendly design

A simplified UI allows CSRs to quickly scroll through a single page to make selections and complete orders with ease. The intuitive design minimizes navigation with clear, organized options so that CSRs can manage multiple tasks and improve efficiency

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Real-time provisioning

Automate Internet provisioning for quick service activation with the option to manually intervene when needed. Access real-time updates to each provisioning event and easily update order statuses. Simple integrations with external tools ensures efficiency while providing flexibility for special cases

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Customizable configurations

Fully customize UI elements in both the customer-facing web interface and the CSR system. CSRs can easily add access agreement and policy forms, enabling a fully tailored user experience across platforms

Integrate with ease

Simplified integrations with leading software solutions offer unlimited flexibility for your telecom business
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